Frequently Asked Questions

Expert support for high-performance tactical apparel.

How do I determine the correct size for my gear?

Our gear is designed for an athletic, technical fit. We recommend consulting our detailed size guide on each product page, which includes measurements for chest, waist, and sleeve length to ensure optimal performance.

What is the ThruDark return policy?

We offer a 28-day return policy for all items in original, unworn condition with tags attached. Please use our online returns portal to generate a shipping label and initiate your refund or exchange.

Do you offer international shipping?

Yes, we ship our tactical apparel worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.

How should I care for my technical outerwear?

To maintain the integrity of waterproof membranes and DWR coatings, we recommend washing at 30°C with a technical cleaner and air drying. Avoid fabric softeners and high heat.

Are your products covered by a warranty?

Every ThruDark garment is built to endure. We provide a 12-month warranty against manufacturing defects. If your gear fails due to a production fault, we will repair or replace it.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible payment options through Klarna and Clearpay for eligible regions.